Terms of Service

 

1 - THIS AGREEMENT

These Terms of Service ("Terms") are a legal agreement between you and North for Now LLC, a Wisconsin limited liability company ("we," "us," or "our"), governing your use of our website (northfornow.com), our software product Property Portal, and our consulting services. By using our website or services, you agree to these Terms. If you do not agree, do not use them.

You must be at least 18 years old to use our website and services; they are not intended for children under 18. If you use the services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2 - PROPERTY PORTAL SUBSCRIPTIONS

A Property Portal subscription gives you and the users you invite access to our hosted software during your active subscription term, subject to the plan limits and pricing published at purchase or agreed in writing.

Billing and renewal. Subscriptions are billed in advance and renew automatically each billing period until canceled. We will give you at least 30 days' notice of any price increase, effective at your next renewal.

Cancellation. You may cancel anytime through your account settings or by emailing hello@northfornow.com. Cancellation takes effect at the end of the current billing period. Except under the 60-Day Guarantee (Section 4), fees already paid are not refunded and partial periods are not prorated.

Non-payment. If payment fails, we will notify you and retry. If payment remains outstanding 14 days after the due date, we may suspend access or cancel your subscription. Your data is retained during suspension and handled under Section 9 if the subscription is terminated.

Invited users. You may invite team members, partners, contractors, lenders, and others to your workspace. You are responsible for the users you invite, the access and permissions you grant them, and their compliance with these Terms.

Support and availability. We provide support by email and make commercially reasonable efforts to keep the service available. We do not guarantee any specific uptime or response time, and the service may occasionally be unavailable for maintenance or reasons beyond our control.

3 - LEGACY AND CONSULTING SERVICES

We also provide consulting and custom software services under the arrangements below. These depend on third-party platforms — including their features, limits, and availability — and our fees do not include third-party platform fees.

Custom App Service. A hosted, customized instance of our software configured for your business, accessible during your active subscription term. Modifications may be requested for an additional fee, subject to our availability and approval.

Prepaid Hours. May be purchased for app building, meetings, documentation, or other tasks, and are deducted as tasks are performed. Tasks are completed only while sufficient Prepaid Hours remain. Prepaid Hours do not expire unless otherwise specified in writing.

Retainer. A Retainer secures our ongoing availability and commitment to your project and includes asynchronous email support related to existing deliverables (for the app owner, not app users; support does not include application building or changes) and Prepaid Hours. Services beyond the retainer's scope are billed at our then-current hourly rate. Retainers renew automatically monthly unless canceled by written notice before the next billing period.

4 - FEES, REFUNDS, AND 60-DAY GUARANTEE

You are responsible for all fees for your use of the services. Fees are exclusive of all taxes, and you are responsible for any applicable sales, use, or similar taxes, which will be added to your invoice where we are required to collect them. Payments are processed by our third-party payment processor; we do not store your full payment card details.

60-Day Guarantee (Property Portal subscriptions only). If you are not satisfied, you may request a full refund of subscription fees paid by emailing hello@northfornow.com from your account email within 60 days of your first subscription payment. Upon refund, your subscription ends and your data is handled under Section 9. The guarantee applies once per customer, does not apply to renewals, consulting fees, Prepaid Hours, or Retainers, and does not apply to accounts terminated for violating these Terms.

Otherwise, all fees are non-refundable once services are performed, except as expressly agreed in writing or required by law. If we fail to deliver services due to our own error or non-performance, you may be entitled to a refund or credit consistent with Wisconsin law.

Prices for services other than active subscriptions (including hourly rates, Prepaid Hours, and Retainers) may change at any time; changes apply to future purchases and renewal periods, not to hours or services already purchased.

5 - YOUR DATA AND OUR PROPERTY

Your data is yours. You retain all ownership rights in the data and content you and your invited users submit to the services, including property records, budgets, transactions, bookkeeping records, tasks, documents, photos, and loan information ("Customer Data"). You grant us a non-exclusive, worldwide, royalty-free license to host, use, reproduce, process, transmit, and display Customer Data solely as necessary to provide, maintain, secure, and improve the services and to comply with law. You are responsible for having the necessary rights and permissions for the content and personal information you submit, including information about your employees, contractors, partners, and borrowers.

Our property. The software, website, designs, logos, trademarks, and all related intellectual property are owned by or licensed to us and remain ours at all times. You may not reproduce, distribute, modify, or create derivative works of any part of our website or services without our prior written consent. Copyrighted works we create in the course of consulting services (including code, designs, and graphics) are owned by us unless otherwise agreed in writing.

Confidentiality. Any information you share with us in the course of our engagement, including trade secrets and proprietary information, will be treated as strictly confidential. We take reasonable measures to protect it but cannot guarantee absolute security, and you acknowledge that no internet transmission is completely secure.

6 - ACCEPTABLE USE

You are responsible for providing accurate, complete, and current information needed to deliver your services, and for timely feedback and approvals during any development work.

You agree not to use our website or services to: violate any law, regulation, or third-party right (including intellectual property, privacy, and data protection rights); engage in fraudulent, deceptive, or misleading activity; upload or distribute unlawful, harmful, or malicious content or code; impersonate any person or entity; access or tamper with non-public areas of our systems; interfere with or disrupt the services; collect information about other users without consent; or use the services for unauthorized commercial purposes or solicitation of other users.

We may determine at our reasonable discretion what constitutes prohibited use and may suspend or terminate access, report activity to authorities, and seek legal remedies in response. We also reserve the right to refuse or limit service to anyone at our discretion, consistent with anti-discrimination laws.

7 - DISCLAIMERS AND LIMITATION OF LIABILITY

The services, including any reports or analyses they produce, are tools for organizing and analyzing your own information. They are not accounting, bookkeeping, tax, legal, investment, or lending advice, and no professional-client relationship is created by your use of them.

The website and services are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee they will be uninterrupted, timely, secure, error-free, or accurate.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. To the maximum extent permitted by Wisconsin law, our total liability for any claim under these Terms will not exceed the amount you paid us for the services giving rise to the claim during the six (6) months preceding the event. These limitations do not apply to liability resulting from our gross negligence, willful misconduct, or violations of law.

We may offer features identified as beta, preview, or early access. These features are provided for evaluation, may be modified or discontinued at any time without notice, and are provided "as is" without warranties of any kind.

8 - INDEMNIFICATION

You agree to indemnify, defend, and hold North for Now LLC and its affiliates, officers, employees, and agents harmless from all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of the services, your violation of these Terms or applicable law, your violation of another's rights, or content you submit through the services. We may assume the exclusive defense of any such matter at your expense, and you agree to cooperate with our defense.

9 - TERM AND TERMINATION

You may terminate by canceling your subscription and ceasing to use the services.

For paying Property Portal subscribers in good standing, we will give at least 30 days' written notice before terminating without cause. We may suspend or terminate access immediately for violation of these Terms, non-payment (after the process in Section 2), suspected fraud or unlawful activity, or risk to the security or integrity of the services. For all other users and services, we may terminate or suspend access with or without cause at our discretion.

Upon termination, your access ends. We retain Customer Data for thirty (30) days following termination, after which we may permanently delete it. For consulting clients, we will make commercially reasonable efforts to provide a copy of project data or deliverables upon written request within thirty (30) days of termination.

10 - CHANGES TO THESE TERMS

We may update these Terms from time to time. We will give reasonable advance notice of material changes by email or website notice before they take effect. If you do not agree, you may stop using the services before the effective date; continued use after the effective date constitutes acceptance.

11 - GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the services shall be resolved exclusively in the state or federal courts located in Outagamie County, Wisconsin, and you consent to the personal jurisdiction and venue of those courts.

12 - GENERAL

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. Sections that by their nature should survive termination — including confidentiality, disclaimers, limitations of liability, and indemnification — survive. These Terms are the entire agreement between you and North for Now LLC on this subject and supersede all prior agreements and understandings. Your submission of personal information is governed by our Privacy Policy at https://www.northfornow.com/privacy.

Questions: hello@northfornow.com.

Effective: August 21, 2026