Privacy

 

This Privacy Policy describes how North for Now LLC ("we," "us," or "our") collects, uses, shares, and protects personal information in connection with our website (northfornow.com) and our software product, Property Portal. By using our website or services, you agree to this Policy.

1 - OUR ROLE: WHEN WE ACT FOR OUR CUSTOMERS

Property Portal is a business tool. Our customers may enter information about other people — team members, contractors, partners, or borrowers. For that information, the customer decides what is collected and why; we process it on the customer's behalf and instructions, as a service provider. If your information was entered by one of our customers, please direct questions or requests about it to that customer; we will assist them in responding. The rest of this Policy covers information we collect and control ourselves.

2 - INFORMATION WE COLLECT

  • Account information: name, email address, company name, and login credentials.

  • Billing information: plan, billing history, and payment details. Payments are processed by Stripe; we do not store your full payment card number.

  • Customer Data: information you and your invited users enter into Property Portal, including property records, budgets, transactions and bookkeeping records, tasks, documents, photos (including photos attached to time entries), time-tracking entries, and loan-related information.

  • Waitlist and contact information: details you provide when joining our waitlist or contacting us.

  • Usage information: IP address, browser type, device information, and pages visited, collected automatically, including through cookies used for authentication, remembering preferences, and analyzing and improving the services. We do not use cookies for third-party advertising.

3 - HOW WE USE AND SHARE INFORMATION

We use personal information to provide, maintain, secure, and improve the services; process payments; respond to inquiries and provide support; communicate about the services and updates; and monitor usage to improve the services. We may also create and use aggregated or de-identified data that does not directly or indirectly reveal your identity, and we do not attempt to re-identify it. We never display or disclose one customer's identifiable data to another customer.

We share personal information only with:

  • Service providers who process it on our behalf under confidentiality and use restrictions, currently: Supabase (database, storage, authentication), Replit (application hosting), Stripe (payments), Resend (transactional email), and Squarespace (website hosting).

  • Other users of your workspace, according to the roles and permissions set by the workspace owner. Access the workspace owner grants to a partner or lender makes covered information visible to them.

  • Legal recipients, if required by law or to protect our rights, comply with legal process, or respond to a government request.

We do not sell personal information and do not share it for cross-context behavioral advertising.

4 - SECURITY AND RETENTION

We use reasonable technical and organizational measures to protect personal information, including encryption in transit, access controls, and role-based permissions. All Customer Data in Property Portal is access-controlled and available only to authenticated users with permission granted by the workspace owner. No transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes in this Policy or as required by law. After a subscription ends, we retain Customer Data for thirty (30) days, after which it may be permanently deleted. Aggregated and de-identified data may be retained thereafter.

5 - YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to know or access the personal information we hold about you, correct it, delete it, receive a copy, and restrict or object to certain processing. We do not sell or share personal information as defined by the California Consumer Privacy Act, so there is no sale or sharing to opt out of. Our services do not currently respond to browser "Do Not Track" signals.

To exercise these rights, contact hello@northfornow.com. We will verify your request and respond within the time required by applicable law, and we will not discriminate against you for exercising your rights. If we hold your information as a service provider for one of our customers (Section 1), we will direct your request to that customer.

6 - THIRD-PARTY LINKS

Our website or services may link to third-party websites or services. This Policy does not apply to them; review their privacy policies before providing personal information.

7 - CHILDREN

Our website and services are not intended for children under 18, and we do not knowingly collect personal information from them. If we learn we have, we will delete it.

8 - CHANGES TO THIS POLICY

We may update this Policy from time to time. We will give reasonable advance notice of material changes by email or website notice before they take effect.

9 - CONTACT AND EFFECTIVE DATE

Questions: hello@northfornow.com.

Effective: August 21, 2026